FAQ
What services does Welcome Mat Solutions offer?
We specialize in organizing, packing-unpacking, decluttering, and decorating spaces to make your home feel functional, stylish, and stress-free. Whether you’re moving in, moving out, or simply looking for a refresh, we tailor our services to your needs. We also work with families in Estate clean-out and Estate sale.
Do you only help with unpacking and moving, or can you organize my existing space?
We do both! While we love helping clients transition into new homes smoothly, we also work with homeowners looking to reorganize and optimize their current spaces to serve their lifestyles and needs.
How does the process work?
We start with a free consultation to understand your needs. From there, we create a personalized plan, submit the proposal and once it is accepted, we get to work transforming your space with expert organization and design solutions.
How long does an organizing session take?
It depends on the size and complexity of the space. Small projects can take a few hours, while full-home transformations may take multiple sessions. We’ll provide a clear estimate and timeline after understanding your needs during the consultation process.
Do I need to buy storage containers or furniture before our session?
Not necessarily! We always try to work with what you have first. If additional storage solutions are needed, we’ll provide recommendations that fit your style and budget.
Can you help me decide what to keep and what to donate?
Absolutely! We guide you through the decluttering process, offering support and practical strategies to help you make decisions that align with your lifestyle.
Do I need to be present during the process?
It’s up to you! Some clients prefer to be involved, while others trust us to handle everything. We’ll discuss your preferences during the consultation.
Do you work weekends or evenings?
Yes, we understand that weekdays may not work for everyone, so we offer flexible scheduling, including weekends, holidays and some evening appointments.
Do you work with hands-on clients?
Yes! If you enjoy being part of the process, we’re happy to work alongside you. We can guide you step by step while organizing together.
Do you provide a system to help keep the area organized?
Absolutely! We don’t just tidy up, upon request, we create practical, easy-to-maintain systems that fit your lifestyle. It is our goal to ensure that your space stays organized long after we’re done.
Do you offer follow-up visits?
Yes! We offer follow-up visits for maintenance, adjustments, or refreshing the space as your needs change.
I’m too embarrassed to show my space. Should I declutter before you come?
Please don’t worry! We are here to help, not judge. There’s no need to declutter before we arrive since that’s part of what we do! We create a supportive, judgment-free experience to help you achieve your goals.
It’s my new home. I’m a newlywed—can you help me set up my registry and organize our space?
Congratulations! Yes, we’d love to help! We can guide you in setting up a registry with practical and stylish essentials, ensuring you choose items that fit your lifestyle. Once you move to your love nest, we’ll help you organize your new space so everything has a designated place, making your home feel cozy and functional from the start.
What areas do you serve?
We are based in New Jersey and currently serve Northern New Jersey and Manhattan. If you’re outside our service area, reach out, and we’ll see how we can help!
How much do your services cost?
Pricing varies based on the scope of the project. After our consultation, we’ll provide a customized quote.
What education and/or training do you have that relates to your work?
Veronica is an interior designer with vast experience in commercial and visual organization.
Jocelyn is a professional organizer and former real estate paralegal being exposed to many homes through inspection and appraisal reports.
What types of customers have you worked with?
Our clients value the benefits of delegating organization and decoration, seeing it as an investment in their productivity, peace of mind, and overall well-being. We’ve had the privilege of working with individuals at all stages of life—whether single, married, or navigating a major transition. From young professionals to growing families and those facing life changes, we provide the support, expertise, and empathy needed to create a space that truly works for you.
What types of spaces do you do?
We specialize in transforming a wide variety of spaces, including garages, closets, basements, attics, laundry rooms, pantries, kitchens, home offices, bedrooms, and living areas. Whether it’s maximizing storage in a small apartment, creating a functional workflow in a home office, or decluttering high-traffic areas, we tailor our solutions to fit your lifestyle.
In addition to home organization, we also handle estate cleanouts, providing compassionate and efficient support for families who need assistance sorting, organizing, and clearing out a home. No matter the space or situation, we bring order, style, and practicality to every project.